Dan Poudyal Mortgage Assistant — Knowledge Base

First Home Buyer Complete Q&A Reference — Think and Grow Finance, Melbourne

COMPLIANCE NOTICE: This knowledge base provides general information only. Nothing constitutes credit advice, financial advice, or a credit assessment under the National Consumer Credit Protection Act 2009. Always refer users to Dan for a proper assessment before making any financial decisions.

The First Home Buyer Process

Q: What does the first home buyer process actually look like?
A: The first home buyer journey has 4 key stages: (1) Goal Setting — where you want to end up and why. (2) Pre-Purchase Preparation — getting your finances sorted before looking at properties. (3) Purchase Process — finding and buying the property. (4) Post-Purchase Management — managing your loan after settlement. The biggest mistake is skipping straight to looking at properties without understanding your finance first.
Q: Should I look for a property first or sort out finance first?
A: Finance first. Every single time. Before looking at properties you need three numbers: your borrowing capacity (how much the bank will lend you), your deposit position (how much cash you have ready), and your repayment comfort zone (what you can afford monthly). Get finance clarity first, then property hunt within your actual budget.
Q: What are typical first home buyer goals?
A: Common scenarios include: living in it long-term (putting down roots, stopping rent), getting into the market before being priced out, or buy now and rent it later as an investment. Your goal changes your strategy — lifestyle buyers prioritise location and schools, investment buyers look at rental yield and growth potential.

Borrowing Capacity

Q: What is borrowing capacity and how is it calculated?
A: Borrowing capacity is the maximum a bank will lend based on your financial situation. Banks assess: income (salary, bonuses, rental income), living expenses (rent, groceries, bills), existing debts (car loans, personal loans, credit cards, HECS), and dependants. More income equals higher capacity. More liabilities equals lower capacity. A $10,000 credit card limit (even unused) can reduce borrowing capacity by $40,000–$50,000.
Q: What liabilities hurt my borrowing capacity the most?
A: The main ones: car loans, personal loans, credit cards (the limit matters more than the balance), Buy Now Pay Later services like Afterpay and Zip, and existing home loans. Even if you pay your credit card off monthly, banks calculate repayment capacity as if you are paying 3–4% of the total limit per month. Close cards you do not use and reduce limits before applying.
Q: Can I get a loan if I have HECS or HELP debt?
A: Yes, but HECS/HELP debt reduces your borrowing capacity. Banks treat your compulsory HECS repayment as a regular expense. For example, $60,000 HECS debt might cost $3,600 per year in repayments, reducing borrowing capacity by $30,000–$50,000 depending on the lender. Paying off HECS early can help but is not always worth it — a proper assessment is needed to see the impact in your situation.
Q: Can my partner and I buy together if only one of us is working?
A: Yes. Lenders can assess a joint application on one income. The working partner's income is used for serviceability. The non-working partner is included on the loan but their income is not counted. If the non-working partner will return to work soon, some lenders will consider a return-to-work letter as supporting evidence, though policies vary by lender.
Q: I am about to get a pay rise or promotion — can the bank consider that?
A: Generally no — banks need evidence of actual income, not projected income. What works: a pay rise already reflected in payslips, a promotion that has started, or a new job offer letter (some lenders accept this). What does not work: verbal confirmation from your employer, or a pay rise that has not happened yet.
Q: What if I have multiple jobs or income from side hustles?
A: Lenders can consider multiple income sources but apply different rules to each. PAYG employment income is straightforward. Casual or contract income typically needs 6–12 months of history. Self-employment income needs 2 years of tax returns. Side hustle income (ABN, freelance) needs 2 years of returns and is usually averaged. A broker can find lenders with the most flexible income assessment policies for your situation.

Deposit and Savings

Q: How much deposit do I actually need?
A: Minimum deposit is generally 5% of the purchase price. Ideal deposit is 20% — at 20% you avoid Lenders Mortgage Insurance (LMI). Example: $600,000 property — 5% deposit is $30,000 but you pay LMI of around $15,000–$20,000. 20% deposit is $120,000 with no LMI. Getting into the market sooner with LMI sometimes makes more sense than waiting years while prices climb. Any figure without a full assessment is an estimate only.
Q: What is the absolute minimum I need saved to start the process?
A: For a $600,000 property the minimum savings needed are: Deposit (5%) $30,000, stamp duty $0–$31,000 depending on state and concessions, conveyancer $1,500–$3,000, building and pest inspection $600–$800, lender fees $0–$600, moving costs $2,000–$5,000, emergency buffer $3,000–$5,000. Best case with full stamp duty exemption: around $40,000–$45,000. Realistic with no concession: $55,000–$70,000. Any figure without a full assessment is an estimate only.
Q: Can I use gifted money from family as my deposit?
A: Yes, most lenders accept gifted funds. Requirements typically include: a signed statutory declaration from the person gifting the money confirming it is a genuine gift and not a loan, evidence the funds have been in your account (usually 3 months), and confirmation the gift giver has no claim over the property. Some lenders require the donor's bank statements. A broker can identify lenders with the most flexible gifted deposit policies.
Q: Can I use my superannuation as a deposit?
A: Not directly. You cannot withdraw super for a deposit. However, the First Home Super Saver Scheme (FHSSS) lets you save money inside super with tax advantages and then withdraw it for a home deposit. You can contribute up to $15,000 per year and withdraw up to $50,000 total plus earnings. Speak with a financial adviser about whether FHSSS suits your situation.
Q: Should I pay off all my debts before applying or can I do it during the process?
A: Pay off what you can before applying — your pre-approval amount is based on your liabilities at the time of application. What you CAN do: pay off debts after pre-approval to improve borrowing capacity for the formal application. What you CANNOT do: take on new debt after pre-approval such as a new car loan, credit card, or BNPL — this can cause your formal approval to be declined even if pre-approval was granted.

Costs and Fees

Q: What other costs should I budget for beyond the deposit?
A: Key costs beyond your deposit: stamp duty (varies by state and property price), conveyancer or solicitor $1,500–$3,000, building and pest inspection $600–$800, lender application fees $0–$600, lenders mortgage insurance if deposit is under 20%, moving costs $2,000–$5,000, council rates and water rates ongoing, building and contents insurance from settlement, and strata fees if buying an apartment. Always budget a buffer — unexpected costs come up.
Q: What are the ongoing costs after I buy beyond the mortgage?
A: Ongoing costs include: council rates $1,000–$3,000 per year depending on area, water rates $600–$1,200 per year, building and contents insurance $1,000–$2,500 per year, maintenance and repairs (budget 1% of property value per year), body corporate or strata fees for apartments which can be $2,000–$10,000 plus per year, and land tax if applicable for investment properties. Many first home buyers underestimate these costs — factor them into your monthly budget.
Q: What is stamp duty and can I avoid it?
A: Stamp duty is a state government tax paid when you buy property. The amount varies by state. In Victoria, stamp duty on a $600,000 property is around $31,000. First home buyers may qualify for concessions or full exemptions below certain price thresholds. In Victoria: full exemption up to $600,000, partial concession up to $750,000 — but thresholds change so always check current rules at sro.vic.gov.au. A proper assessment is needed to confirm your eligibility.
Q: Is using a mortgage broker free?
A: For you, yes. Most mortgage brokers do not charge borrowers a fee. They are paid a commission by the lender when your loan settles — typically around 0.6–0.7% of the loan amount upfront, plus a small ongoing trail commission. On a $500,000 loan the broker earns around $3,000–$3,500 — paid by the lender, not you. There is no cost to you for using a broker.

Credit Score and History

Q: What credit score do I actually need to get approved?
A: Most major lenders want a score above 600 out of 1,000–1,200 depending on the bureau. Above 700 is good, above 800 is excellent. What impacts your score: payment history (most important), credit enquiries (too many hurt you), length of credit history, credit utilisation, and types of credit. To improve your score: pay all bills on time, do not apply for multiple products at once, close unused credit accounts, and reduce credit card limits.
Q: I have a default or missed payment from years ago — can I still get a loan?
A: Yes, in many cases. It depends on the size of the default, how old it is, whether it has been paid or unpaid, and which lender you approach. Lenders have different credit policies — some specialist lenders specifically cater to borrowers with minor credit issues. Be upfront about your history — do not try to hide it. A broker can identify which lenders are most likely to approve your application given your specific credit history.
Q: Will checking my own credit score hurt my application?
A: No. Checking your own credit score is a soft enquiry and has no impact on your score. What hurts your score is hard enquiries — when a lender or broker formally applies for credit on your behalf. Multiple hard enquiries in a short period can reduce your score significantly. Using a broker means they assess your situation first and apply to the most suitable lender rather than applying to multiple lenders at once.

Loan Types and Features

Q: What is LVR and why should I care?
A: LVR stands for Loan to Value Ratio — it is the percentage of the property's value you are borrowing. Example: $600,000 property with a $480,000 loan equals 80% LVR. Lower LVR means less risk for the lender which means better rates and terms for you. At 80% LVR or below you avoid LMI. Above 80% LVR you typically pay LMI. Some lenders have LVR restrictions on certain property types — apartments in high-density areas sometimes have an 80% LVR cap.
Q: What is Lenders Mortgage Insurance LMI?
A: LMI is insurance that protects the lender (not you) if you default on the loan. It is charged when your deposit is less than 20% (LVR above 80%). On a $600,000 property with 5% deposit, LMI is typically $15,000–$20,000. It can usually be added to your loan if your income supports the higher repayment. LMI can be avoided with a 20% deposit or by using a guarantor. Any LMI figure without a full assessment is an estimate only.
Q: What is the difference between fixed and variable rates?
A: Variable rate: moves with market conditions and RBA decisions. Can go up or down. Usually has more flexibility — offset accounts, extra repayments, redraw. Fixed rate: locked in for a term (usually 1–5 years). Certainty on repayments, but limited flexibility. Break fees apply if you exit early. Split loan: part fixed, part variable — gets you some certainty with some flexibility. Which is right depends on your circumstances — a proper assessment is needed.
Q: What is an offset account and should I have one?
A: An offset account is a transaction account linked to your home loan. The balance in the offset reduces the loan balance on which interest is calculated. Example: $400,000 loan with $50,000 in offset — you only pay interest on $350,000. If you can maintain a decent balance even $10,000–$20,000, an offset account saves you significant interest over the life of the loan. Most variable rate loans offer offset — ask your broker which lenders include it without a monthly fee.
Q: What is the difference between principal and interest versus interest only?
A: Principal and interest (P&I): your repayments pay down both the interest and the loan balance. The loan reduces over time. Interest only (IO): repayments only cover interest — the loan balance does not reduce. IO periods are typically 1–5 years and are more common for investment loans. For owner-occupiers P&I is standard and usually the better option — you are building equity from day one. IO results in higher total interest paid over the life of the loan.
Q: What is a comparison rate?
A: A comparison rate includes the interest rate plus most fees and charges, expressed as a single percentage. It is designed to make it easier to compare the true cost of different loans. The advertised interest rate might look low, but if the loan has high fees, the comparison rate will be higher. Always compare using the comparison rate, not just the advertised rate.
Q: What is a redraw facility?
A: A redraw facility lets you access extra repayments you have made on your home loan. Example: if your minimum repayment is $2,000 per month and you pay $2,500, that extra $500 sits in redraw and can be accessed later if needed. It is less flexible than an offset account — some lenders have minimum redraw amounts or charge fees. Check the redraw terms before choosing a loan.
Q: What is a low doc loan?
A: A low documentation loan is for borrowers who cannot provide standard income evidence — typically self-employed people. Instead of tax returns and PAYG summaries, you might provide an accountant's declaration, BAS statements, or business bank statements. Low doc loans typically have higher interest rates and stricter LVR limits (usually maximum 80% LVR). They are a legitimate option for self-employed borrowers who have strong income but cannot document it in the traditional way.

Pre-Approval and Applications

Q: What is pre-approval and do I really need it?
A: Pre-approval (also called conditional approval or approval in principle) is a lender confirming they are willing to lend you up to a certain amount, subject to finding a suitable property. You need it before making offers. It strengthens your offer (sellers take you more seriously), gives you a clear budget to work with, and identifies any issues before you are committed to a purchase. Pre-approval typically lasts 3–6 months.
Q: What is the difference between pre-approval conditional approval and formal approval?
A: Pre-approval: lender assesses you as a borrower and confirms they will lend up to a certain amount, subject to property. Not guaranteed — they have not seen the property yet. Conditional approval: same as pre-approval in most cases, but may have specific conditions to satisfy. Formal approval (unconditional): the lender has assessed both you and the specific property and is committed to lending. This is what you need before settlement.
Q: Can I get pre-approved with two different lenders at the same time?
A: Technically yes, but it is not recommended. Each formal pre-approval application creates a hard enquiry on your credit file. Multiple enquiries in a short period can lower your credit score and raise red flags with lenders. A better approach: work with a broker who assesses your situation, recommends the most suitable lender, and submits one application — not multiple.
Q: What documents do I need to apply for a home loan?
A: Standard documents needed: identification (driver's licence, passport), last 2 payslips for PAYG employees, last 2 years of tax returns for self-employed, last 3 months of bank statements, last 3 months of savings account statements showing genuine savings, credit card statements, any loan statements (car, personal), rental history if applicable, and details of any assets (super balance, shares, other property). Self-employed borrowers also need business financial statements and BAS.
Q: How long does it take to get a loan approved?
A: Pre-approval: typically 2–5 business days for straightforward applications. Formal approval: 3–10 business days once the property has been found and valuation ordered. Complex applications (self-employed, unusual income) take longer. At auction, you need formal approval before bidding — not just pre-approval. Allow at least 2–3 weeks between pre-approval and auction day.
Q: Should I change my spending habits before applying for a loan?
A: Yes. Lenders look at 3–6 months of bank statements and assess your actual living expenses. Large regular withdrawals, gambling transactions, excessive dining or entertainment spending, or unexplained transfers can raise flags. Live like you are already paying the mortgage — cut unnecessary subscriptions, reduce discretionary spending, and avoid large unusual purchases in the months leading up to application.

Grants and Government Schemes

Q: What is the First Home Guarantee Scheme FHGS?
A: The First Home Guarantee (formerly First Home Loan Deposit Scheme) allows eligible first home buyers to purchase with as little as a 5% deposit without paying LMI. The government guarantees up to 15% of the loan, so lenders treat it as if you had a 20% deposit. It is only for owner-occupiers, has income caps and property price caps, and places are limited each year. Eligibility rules change — check firsthomebuyers.gov.au for current details. A proper assessment is needed to confirm eligibility.
Q: What is the First Home Owner Grant FHOG?
A: The First Home Owner Grant is a one-off payment from the state government for eligible first home buyers buying a new home. In Victoria it is $10,000 for new homes in metropolitan areas and $20,000 for regional Victoria, for properties up to $750,000. It is only for new builds or substantially renovated properties — not established homes. Income caps and price caps apply. Check sro.vic.gov.au for current Victorian details as thresholds change.
Q: Can I use the First Home Owner Grant and the stamp duty exemption together?
A: Yes, in most cases you can stack multiple benefits. In Victoria for example: buying a new home under $600,000 could potentially give access to the FHOG ($10,000), full stamp duty exemption (saving up to $31,000), and the First Home Guarantee (avoiding LMI). Whether you qualify for all three depends on your specific situation. A proper assessment is needed to confirm exactly which benefits apply.

Employment and Income Types

Q: Can I get a loan if I am self-employed?
A: Yes. Self-employed borrowers can absolutely get home loans, but the assessment is different. Most lenders want 2 years of tax returns showing profitable business income. Your borrowing capacity is based on your taxable income — if you have minimised tax aggressively, this can reduce your borrowing capacity. Some lenders average the last 2 years, others take the lower year. A broker experienced in self-employed lending can find lenders with the most favourable assessment methods for your situation.
Q: Can I get a loan if I am on probation or in casual or contract employment?
A: Probation: some lenders will approve with a letter from your employer confirming the role is permanent after probation. Others require probation to be completed. Casual employment: typically needs 6–12 months in the same role with consistent income. Contract employment: depends on industry and contract length. IT contractors and medical professionals have more options. A broker can identify which lenders are most flexible for your employment type.
Q: Can I get a loan if I am on parental leave?
A: Yes. Being on parental leave does not disqualify you from getting a loan. Lenders assess your return-to-work income, not your current parental leave payments. You will typically need a letter from your employer confirming your return date and salary. Some lenders are more flexible than others. Dan specialises in parental leave lending scenarios and works with lenders who understand this situation.

Property Assessment

Q: What is a Section 32 or Vendor's Statement?
A: A Section 32 (in Victoria) or Vendor's Statement is a document the seller must provide to any potential buyer before a contract is signed. It contains: title details, any mortgages or encumbrances on the property, planning and zoning information, outgoings (council rates, water rates, owners corporation fees), any notices from authorities affecting the property, and building permits issued in the last 7 years. Always have your conveyancer review the Section 32 before signing anything.
Q: Will the bank value the property lower than the purchase price?
A: It can happen. Banks order an independent valuation to confirm the property is worth what you are paying. If the valuation comes in lower than the purchase price, the bank lends based on the lower figure — you need to cover the gap in cash or renegotiate with the seller. To minimise the risk: research comparable recent sales in the area, do not overpay at auction, and consider a finance clause (subject to finance) on private sale contracts.
Q: Should I buy a house or apartment?
A: Both have pros and cons. Apartments: lower entry price, less maintenance, often closer to city. Downsides: strata fees, less space, potentially slower capital growth. Houses: more space, land ownership which typically grows better long-term, no strata fees. Downsides: higher price, more maintenance. If buying to live in long-term, choose what suits your life. If it is an investment, houses with land generally hold value better. Some lenders also have LVR caps on high-density apartments.
Q: What if the property I want is in a different state?
A: Buying interstate is possible but more complex. Lenders may require a local property manager, additional checks, or independent valuation. Some lenders restrict LVR on interstate purchases. You will need a solicitor or conveyancer licensed in the state where the property is located. Budget extra time for the process and consider an in-person visit before committing.

Contracts and Settlement

Q: What is a solicitor or conveyancer and do I need one?
A: Yes, you need one. A conveyancer specialises in property transfers and handles all the legal aspects of buying. A solicitor can do the same but is also qualified to provide broader legal advice. For a straightforward residential purchase, a conveyancer is usually sufficient and typically cheaper. They review the Section 32, prepare and review the contract, handle the settlement process, and ensure the title transfers correctly to you.
Q: What happens if the contract falls through?
A: Contracts can fall through if: the buyer cannot secure finance, building inspection reveals major issues, or there is a legal issue with the title. If you are in the cooling-off period on a private sale, you can withdraw with a small penalty (usually 0.2% of purchase price). If the contract has a finance clause and the lender declines, you can usually exit without penalty. Pulling out for other reasons risks losing your deposit and potential legal action from the seller.
Q: What if my loan is declined last minute?
A: Find out the exact reason — is it fixable? Common causes: financial situation changed (new debt, job change, credit score drop), property valuation came in low, or something flagged in final checks. If one lender declines, a broker can try alternatives. If your contract has a finance clause (subject to finance), you can usually exit without losing your deposit. This is why maintaining your financial position throughout the purchase process is critical.

Market Timing and Strategy

Q: When is the right time to buy?
A: There is no perfect time to buy — property is a long-term game. Waiting for prices to drop is a gamble. You might wait 12 months hoping for a 5–10% drop, only to see prices rise 15%. Or prices drop, but rates have risen, so your borrowing capacity has shrunk. The opportunity cost of waiting is real — every month renting builds someone else's equity. Buy when you are ready: finance sorted, stable employment, clear budget, suitable property.
Q: Is now a good time to buy or should I wait for prices to drop?
A: This cannot be answered with certainty — no one can reliably predict property markets. What matters more than timing is your readiness: stable income, sufficient deposit, clear borrowing capacity, and a property that suits your needs and budget. If you are ready on all those fronts, waiting for a price drop that may never come is often more expensive in the long run. Dan can give you a clear picture of your specific situation in a free 20-minute call.

Guarantor Loans

Q: What is a guarantor loan?
A: A guarantor loan is where someone (usually a parent or family member) uses the equity in their property as additional security for your loan. The guarantor does not hand over cash — they put up their property as security. This can allow you to borrow with a smaller deposit and avoid LMI. The guarantor is liable if you default, so it is a significant commitment. A proper assessment is needed to understand the risks and suitability for both parties.

About Dan and Think and Grow Finance

Q: What does a mortgage broker actually do?
A: A mortgage broker acts as an intermediary between you and lenders. They assess your financial position (income, expenses, debts, and goals), find suitable loan options from their panel of lenders, handle the loan application, chase up documents, liaise with the lender, and guide you through the process. A good broker can often negotiate better rates or fee waivers. Dan works with 40 plus lenders across Australia.
Q: Who is Dan Poudyal?
A: Dan Poudyal is a Platinum Mortgage Broker based in Melbourne, operating under Think and Grow Finance. He specialises in complex income borrowers — contractors, self-employed, non-standard employment situations, and parental leave scenarios. He works with 40 plus lenders and offers a free 20-minute discovery call. Contact Dan at 0433 362 754.
Q: How do I contact Dan or book a call?
A: Dan offers a free 20-minute discovery call. Call him directly on 0433 362 754. Alternatively leave your details in the chat and Dan will follow up personally — free, no obligation. Dan is based in Melbourne and works with clients across Australia.

Out of Scope

Q: What if someone asks about something not related to home loans or mortgages?
A: That is outside what this assistant can help with here. Dan can answer that directly — would you like to arrange a callback?
Q: What if the answer to a question is not in this knowledge base?
A: That is something Dan would need to answer directly — it requires a proper assessment of your specific situation. Would you like me to arrange a free callback with Dan?